Learn Facilitation Skills on Your own Time!
In Build Better Meetings, learn to maximize your meetings with detailed lessons from experienced ICL staff.
The course contains three comprehensive lessons, each consisting of text and visual lessons, with resources and reflection exercises to support your learning.
You’ll walk away from this course with new skills in planning and leading meetings and new tools to add to your leadership toolbox!
Overview of Course
Lesson 1: Your Role as a Facilitator
Module 1: Responsibilities and Traits of a Facilitator
Module 2: Balancing Task and Process
Module 3: Addressing Bias
Lesson 2: Planning for the Meeting
Module 1: Purpose – Meeting Goals and Objectives
Module 2: People – Who is Your Group and What Do They Need?
Module 3: Process – Meeting Activities
Module 4: Crafting and Asking Better Questions
Lesson 3: During the Meeting
Module 1: Your Role During the Meeting
Module 2: How Do I Open?
Module 3: How Do I Listen?
Module 4: How Do I Respond?
Module 5: How Do I Handle Challenging Situations?
Module 6: How Do I Close?
Your Instructors
Joy Jackson
Learn from Joy in the Introduction and Lesson 2
Pri Ekanayake
Learn from Pri in Lesson 1
Sarah Clark
Learn from Sarah in Lesson 2
Dianne Russell
Learn from Dianne in Lesson 3
Course Developers
Sarah Dietz
Program/Communications Manager
Course Director
Michael Oberhauser
Operations Coordinator
Course Video Editor